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Into Store Delivery & Call Centre Info


Dear Retailer,

Please find below details for June upcoming National holidays. 

6th June 2022 is Queens Birthday Observed - Courier Post have confirmed that deliveries on this day will continue as per Stat Day table below – all other areas along with any stores closed in the stat day areas will be completed the next day (Tuesday). 

-        Call Centre is closed

24th June 2022 is Matariki Deliveries should not be affected, as Friday is not a regular delivery day for magazines. 


-        Call Centre is closed



Courier Post Branch

Areas Serviced on Statutory Day


Whangarei, Kaitaia, Kaikohe, KeriKeri, Paihia, Kawakawa, Dargaville, Wellsford, Warkworth


Hamilton, Cambridge, Matamata, Morrinsville, Te Awamutu, Paeroa and Thames


Whangamata, Coromandel, Tairua, Whitianga, Te Puru


Rotorua, Taupo and Turangi


Tauranga, Mount Maunganui, Te Puke, Katikati, Whakatane, Opotiki and Kawerau


Gisborne, Tologa Bay and Tokomaru Bay


Napier, Hastings, Wairoa and Waipukarau

New Plymouth

New Plymouth, Bell Block and Waitara

Palmerston North

Palmerston North, Feilding and Levin




Wellington, Lower Hutt, Upper Hutt, Porirua, Paraparaumu and Masterton




Blenheim, Picton and Renwick

West Coast

Westport, Greymouth and Hokitika


Christchurch metro


Timaru, Oamaru, Ashburton, Rakaia, and Methven


Queenstown, Alexandra, Wanaka, and Cromwell


Dunedin and Balclutha


Invercargill and Gore








IMPORTANT NOTICE – Business as usual   

Thursday 7th April 2022

Dear Retailers,


As reported by the media over the past 2 days, Ovato are downsizing their NZ operation.


As of November, last year we ceased to be part of the Ovato organisation.  Consequently, any of the changes taking place with Ovato have no impact on Are Direct, our suppliers and customers - it is business as usual. 


Our warehouse team are currently preparing to pack your next magazine delivery – for onsale Monday 11th.


Any questions you may have that relate to Are Direct, we encourage you to contact our Call Centre via email, who will pass on to the appropriate person for response.



Stay well, keep safe, be kind,


The team at Are Direct







 Allocations Form Now Available Online:

An updated allocations template form is available here in PDF format. Alternatively, an excel version can be found in Forms & Guides > Allocation Change Form > Excel Format.

Please save a copy and send your allocation requests through on this template with title codes for quicker processing.

 Title Codes for Allocation Requests:

Please note that all allocation requests require title codes before they are processed to ensure your requests are processed accurately and in a timely manner. Without title codes, you may experience a delay in the processing of your request.

If you are unsure of the 6 digit title codes you need, please check the latest Title Catalogues which is is also on the Noticeboard.




 Return Tickets:

Please see Forms & Guides for more information on ordering Courier Tickets for returns with Courier Post.

 Online Returns:

Please enter your returns online WEEKLY to avoid back logging and missing a return expiry date. If a return reaches the expiry date (midnight on the 21st day) without being entered this will result the on line return being removed from the file. No credit will be authorized after the expiry date. 

Invoice Date

Into store Timelines

Monday 23rd December 2019

Sunday 22nd in Auckland,

Monday 23rd Rest of Country

Thursday 26th December 2019

Thursday 26th as per Stat Day areas

Friday 27th Rest of Country

Monday 30th December 2019

Sunday 29th in Auckland

Monday 30th Rest of Country

Thursday 2nd January 2020

Thursday 2nd as per Stat Day areas

Friday 3rd Rest of Country