UPCOMING NATIONAL HOLIDAYS
Into Store Delivery & Call Centre Info
Dear Retailer,
Please find below details for June upcoming National holidays.
6th June 2022 is Queens Birthday Observed - Courier Post have confirmed that deliveries on this day will continue as per Stat Day table below – all other areas along with any stores closed in the stat day areas will be completed the next day (Tuesday).
- Call Centre is closed
24th June 2022 is Matariki – Deliveries should not be affected, as Friday is not a regular delivery day for magazines.
- Call Centre is closed
-
Areas Serviced on Statutory Day |
|
Whangarei |
Whangarei, Kaitaia, Kaikohe, KeriKeri, Paihia, Kawakawa, Dargaville, Wellsford, Warkworth |
Hamilton |
Hamilton, Cambridge, Matamata, Morrinsville, Te Awamutu, Paeroa and Thames |
Coromandel |
Whangamata, Coromandel, Tairua, Whitianga, Te Puru |
Rotorua |
Rotorua, Taupo and Turangi |
Tauranga |
Tauranga, Mount Maunganui, Te Puke, Katikati, Whakatane, Opotiki and Kawerau |
Gisborne |
Gisborne, Tologa Bay and Tokomaru Bay |
Napier |
Napier, Hastings, Wairoa and Waipukarau |
New Plymouth |
New Plymouth, Bell Block and Waitara |
Palmerston North |
Palmerston North, Feilding and Levin |
Wanganui |
Wanganui |
Wellington |
Wellington, Lower Hutt, Upper Hutt, Porirua, Paraparaumu and Masterton |
Nelson |
Nelson |
Blenheim |
Blenheim, Picton and Renwick |
West Coast |
Westport, Greymouth and Hokitika |
Christchurch |
Christchurch metro |
Timaru |
Timaru, Oamaru, Ashburton, Rakaia, and Methven |
Queenstown |
Queenstown, Alexandra, Wanaka, and Cromwell |
Dunedin |
Dunedin and Balclutha |
Invercargill |
Invercargill and Gore |
IMPORTANT NOTICE – Business as usual
Thursday 7th April 2022
Dear Retailers,
As reported by the media over the past 2 days, Ovato are downsizing their NZ operation.
As of November, last year we ceased to be part of the Ovato organisation. Consequently, any of the changes taking place with Ovato have no impact on Are Direct, our suppliers and customers - it is business as usual.
Our warehouse team are currently preparing to pack your next magazine delivery – for onsale Monday 11th.
Any questions you may have that relate to Are Direct, we encourage you to contact our Call Centre via email, who will pass on to the appropriate person for response.
Stay well, keep safe, be kind,
Regards,
The team at Are Direct
ALLOCATIONS:
Allocations Form Now Available Online:
An updated allocations template form is available here in PDF format. Alternatively, an excel version can be found in Forms & Guides > Allocation Change Form > Excel Format.
Please save a copy and send your allocation requests through on this template with title codes for quicker processing.
Title Codes for Allocation Requests:
Please note that all allocation requests require title codes before they are processed to ensure your requests are processed accurately and in a timely manner. Without title codes, you may experience a delay in the processing of your request.
If you are unsure of the 6 digit title codes you need, please check the latest Title Catalogues which is is also on the Noticeboard.
RETURNS:
Return Tickets:
Please see Forms & Guides for more information on ordering Courier Tickets for returns with Courier Post.
Online Returns:
Please enter your returns online WEEKLY to avoid back logging and missing a return expiry date. If a return reaches the expiry date (midnight on the 21st day) without being entered this will result the on line return being removed from the file. No credit will be authorized after the expiry date.
Invoice Date |
Into store Timelines |
Monday 23rd December 2019 |
Sunday 22nd in Auckland, Monday 23rd Rest of Country |
Thursday 26th December 2019 |
Thursday 26th as per Stat Day areas Friday 27th Rest of Country |
Monday 30th December 2019 |
Sunday 29th in Auckland Monday 30th Rest of Country |
Thursday 2nd January 2020 |
Thursday 2nd as per Stat Day areas Friday 3rd Rest of Country |